Safety
Safety Center
Tips and guidelines for safe buying and selling on the platform.
Tips for Buyers
- Arrange meetings with sellers in public places
- Don't pay in full upfront - pay after inspecting the goods
- Compare the price with market averages - suspiciously low prices are a red flag
- Verify seller's contact details - there should be a real phone number
- Request original documents (receipt, warranty card)
- Report suspicious ads to the platform
Tips for Sellers
- Don't share personal data (home address, passport) in your ad
- Arrange meetings with buyers in public places
- When accepting cash, verify banknote authenticity
- Beware of suspicious buyers - those demanding 100% advance payment
- Verify payment authenticity before shipping goods
- Keep records of all transaction communications
How to Recognize Scammers
- Price significantly below market value - a suspicious sign
- Demanding 100% advance payment - the most common scam scheme
- Seller refuses to show the goods - suspicious
- Pressure to buy: 'must buy today'
- Suggestion to move to another platform - high fraud risk
- Requesting personal data (card number, password) - never share
Filing a Complaint
If you notice a suspicious ad or user, report it to the platform immediately. Every ad has a "Report" button. Our team reviews all complaints. Confirmed scammers are blocked immediately.
- Click the "Report" button next to the ad
- Select the reason for your complaint
- Provide additional details (if available)
- Our team will review within 24 hours
Data Protection
- All personal data is encrypted (SSL/TLS)
- Payment data is not stored by us - payment providers are used
- JWT tokens are stored in httpOnly cookies
- Passwordless authentication - no risk of password theft
- reCAPTCHA protects against bots
- Automated moderation detects suspicious content
If You've Been Scammed
- Report immediately to the platform - [email protected]
- Document all correspondence and evidence
- If you paid by bank card - contact your bank
- File a police report
- Telegram: @elanlink_support_bot - quick response
Last updated: January 2026